Emergency
Comprehensive support to protect your wines after a disaster.
From inventory to cellar re-entry, our turnkey service ensures the safety and optimal preservation of your collection. In these delicate moments, you can count on our expertise to handle every detail with rigor and professionalism. For several years, our clients have trusted us thanks to this proven six-step system, designed to preserve each bottle with the care and attention it deserves.
A 6-step service
Inventory
1
-
We list each bottle to ensure accurate tracking of your collection.
-
A detailed report is established to guarantee complete traceability of your wines.
Transportation
3
-
Your wines travel in optimal conditions, with rigorous temperature control.
-
Your bottles are covered by insurance during transport, providing complete protection for your wines.
2
Packaging
-
Each bottle is carefully packaged with suitable materials to ensure the safety of the bottles.
-
Your bottles will remain throughout the process in these boxes specially designed for this exercise.
4
Storage
-
We store your bottles in a temperature and humidity controlled environment.
-
Your collection is protected in our secure facilities, designed for wine conservation and accessible only by authorized Cave St-Jacques personnel.
Damage Report
5
-
If applicable, we offer to provide a comprehensive report, documenting the condition of each bottle impacted by the incident.
-
We estimate the current value of each damaged bottle based on its condition, market and restoration potential.
6
Return of the collection
-
We organize the return of your wines to your home respecting their initial order.
-
Each bottle is carefully replaced in your cellar for an effortless transition.